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General conditions of sale and our confidentiality policy

We are happy to welcome you to our Memphremagog Chamber of Commerce website. We invite you to read its General Conditions of Sale clearly stated below. We emphasize the fact that it is important to be aware of it. We advise you that if you browse this site without taking care to read our General Conditions of Sale, you still agree to be bound by all of them.

These conditions define the rights and obligations of the parties in the context of transactions carried out by the Memphrémagog Chamber of Commerce website. They regulate all the steps necessary for placing and monitoring transactions. All transactions carried out through this site are subject to terms and conditions clearly explained on the site:

These conditions concern exclusively the final consumer, that is to say any natural person aged at least 18 years old.

The Memphrémagog Chamber of Commerce reserves the right to adapt or modify, at any time, these General Conditions of Sale on its website. We encourage you to visit these pages from time to time to review the Terms then in effect, which are binding on you. In the event of modification, the applicable General Conditions of Sale will be those in force on the day of the transaction. We advise you that in the event of a dispute concerning the reality or the terms of the transaction, it is the computer records which will be used as proof between the parties.

You can save or print these General Conditions of Sale. By visiting the website you acknowledge and accept our Policies and Conditions.


The Memphrémagog Chamber of Commerce cannot be held liable for use of products or services that do not comply with their intended purpose. Please note that the customer, prior to placing his order, declares that he has full legal capacity, allowing him to commit to these General Conditions of Sale.

The Memphrémagog Chamber of Commerce declines all responsibility for: • the non-functioning of the operation of the services or the impossibility of temporary access. To the extent possible, the Memphrémagog Chamber of Commerce will inform members of a future maintenance or update operation in order to limit navigation difficulties; • poor conditions of use of the site for external reasons (unsuitable equipment, Internet network congestion, etc.); • any indirect damage suffered, viruses, hacking, loss of data or registration that the customer could have made on the site; • and more generally of any damage, direct or indirect.

The Chamber of Commerce retains ownership of the transaction titles until effective and full payment of the order.


The information given on the site such as images, service descriptions, reviews, prices and other information are given for information purposes only. The Memphrémagog Chamber of Commerce strives to ensure the accuracy and updating of the information presented on its website, and reserves the right to correct the content at any time and without notice. Any errors that may have occurred are rectified following verifications.

The presentation of products or services on the site at a given time does not mean or guarantee that these products or services will be available indefinitely and at all times.


The site was built with the aim of publicizing the products and services of the Memphrémagog Chamber of Commerce in addition to offering an online purchasing service to customers. This site includes text, information, descriptions, images, content, videos and other materials that are protected by trademarks and copyrights. It is not permitted, or even forbidden, to modify, use or reproduce the information or material displayed for public or commercial purposes or that contravenes respect for privacy or other regulations indicated on this site. Any unauthorized use will result in consequences.


When entering your information to place an order, it is very important that you pay close attention to the information given. Confirmation of your transactions commits you to the order and the veracity of your information. This attention is focused on the accuracy of the recipient’s contact details: email, name, billing address, apartment number, postal code, province, telephone number, etc. The Memphrémagog Chamber of Commerce cannot be held responsible for errors made by the customer or delays in transaction confirmation due to these errors.

Prices are expressed in Canadian dollars. According to Canadian laws, your purchases on the site will be taxed based on your billing address. Quebec customers pay GST and QST. Customers from the rest of Canada pay GST and HST if applicable.

The object described on the order document remains the property of the Memphrémagog Chamber of Commerce until effective and full payment of the order. The final validation of the order occurs after validation of the payment.

Currently, the payment method is via PayPal service, secure payment, or credit card accepted. The Memphrémagog Chamber of Commerce reserves the right to cancel any order in the event of refusal of payment authorization. Once this step has been completed, we will send you an email confirmation of your order including an order summary and billing address.


Before any final purchase of products and services via the website, you can view your order which summarizes: the purpose of the transaction, the purchase price, applicable taxes and charges.

By clicking on the “Order Confirmation” icon, you send an offer to the Memphrémagog Chamber of Commerce for the purchase of the products and services described in the order confirmation at the price and other applicable charges as well as the General Conditions of Sale. These orders do not bind you to the Memphrémagog Chamber of Commerce until the latter has accepted them. Your order will be accepted by the Memphrémagog Chamber of Commerce shortly after your online payment by PayPal or accepted credit card, when you will receive an order confirmation email.

When processing your order, the team responsible at the Memphrémagog Chamber of Commerce can communicate with you by email. It is your responsibility to review and pay close attention to emails sent. These may contain important information regarding your purchase.


The prices appearing on are indicated in Canadian dollars excluding taxes. These prices are subject to variation during the year. The Memphrémagog Chamber of Commerce reserves the right to change prices without notice, it being understood that orders are invoiced at the prices in effect when the transaction is recorded.


The Memphrémagog Chamber of Commerce respects your concerns regarding the confidentiality of the personal information you provide to us. By communicating your personal information and data to us, you consent to our use, study and, where applicable, disclosure of them for purposes related in particular to your requests to receive our newsletters, or to manage your orders on the website. site. Therefore, we encourage you to read this policy very carefully. This Policy applies to all personal data provided by you to the Memphrémagog Chamber of Commerce.

You have the right to access, rectify or delete personal information concerning you, as well as the possibility of objecting to the processing of this data, which you can exercise at any time by contacting the management of the Chamber of commerce Memphrémagog at

7.1 Data collection:
Through the site, the Memphrémagog Chamber of Commerce collects data about you which is strictly necessary for the following purposes: – management of your subscription to the newsletter (registrations and unsubscriptions); – management of your orders placed on the site.

7.2 Data recipients
The Memphrémagog Chamber of Commerce is the sole recipient of your data. The Memphrémagog Chamber of Commerce transmits your personal data to a third party when: – the Memphrémagog Chamber of Commerce must share this information with third parties to provide you with the service you request; – the Memphrémagog Chamber of Commerce is summoned by a judicial authority or any other administrative authority to communicate the information to it. For the purposes of technical management of the storage of your personal data, your data will be centralized on the central servers of our service provider located in Canada.

7.3 Data security and confidentiality
The Chamber of Commerce strives to put in place all useful precautions to preserve the confidentiality and security of the personal data processed and to prevent them from being distorted, damaged, destroyed or from unauthorized third parties having access to them. However, the Memphrémagog Chamber of Commerce cannot control all the risks linked to the operation of the Internet.


When displaying the content of the site, information relating to your browsing may be recorded in “cookies” or “cookies” files installed on your terminal (computer, tablet, smartphone, etc.). These “cookies” allow you, for example, to avoid having to regularly type your password and are used to help the Memphrémagog Chamber of Commerce offer a better service by allowing the personalization of the Internet content of our site. You can choose at any time to no longer be subject to “cookies” by modifying the configuration of your browser.

8.1 What are “cookies” used for?
“Cookies” allow the Memphrémagog Chamber of Commerce to:

  • to adapt the presentation of the site to the display preferences of your terminal (language used, display resolution, etc.) during your visits;
  • to memorize information that you have completed on our Site (registration form or your account), or to products or services or information that you have chosen on our Site (example: content of an order basket);
  • to implement security measures (example: when you are asked to log in again after a certain period of time).

8.2 Your choice regarding “cookies”
Several possibilities are available to you to manage “cookies” You can choose to modify your preferences regarding “cookies” at any time, using the means below.

You can configure your browser software so that cookies are saved on your terminal or, on the contrary, that they are rejected, either automatically or depending on their issuer. You can also configure your browser software so that the recording or refusal of cookies is offered to you from time to time, before a cookie is likely to be recorded in your terminal.

Refuse “cookies”: If you refuse the recording of cookies, you can no longer benefit from a certain number of functionalities which are necessary to navigate in certain areas of In addition, the Memphrémagog Chamber of Commerce could not recognize the type of browser used by your terminal, language and display settings. Where applicable, we decline all responsibility for the consequences linked to the malfunction of certain services on resulting from the impossibility for the Memphrémagog Chamber of Commerce to record or consult the cookies necessary for their operation.


The site may contain links to other Internet sites (hypertext links). The Memphrémagog Chamber of Commerce is not associated with any third-party Internet linked to the site. The Memphrémagog Chamber of Commerce cannot be held responsible for the quality and veracity of the content and information on these sites and cannot guarantee the security of the information that you may provide to them.


For any questions or complaints relating to the transaction conditions, please contact